Brown

£208 million

investment in building new homes

933

new homes built


Brown, Amber
Flash photography, Forehead, Nose, Eyebrow, Mouth, Eyelash, Beard, Ear, Jaw, Neck

Customer annual report

2021/2022

Material property, Font

Our customer annual report is designed to give you an overview of our performance on areas that matter to you. We’ve included an update on what we’re doing to support our customers and local communities as well as statistics on repairs and anti-social behaviour. Watch the video to hear Emma's thoughts on our year in Customer Services.

A Customer View

Judith Pamely

Customer Overview Group (COG) member

Customer Voice is at the heart of everything we do, and we’re committed to co-designing our services with you.

Customer Voice

Font, Aqua

Incorporating Aster Communities, Aster 3 Limited and Synergy Housing Limited  

Emma O'Shea

Chief operating officer

Material property, Azure, Font

Homes

Our

homes across

southern England

32,000

We own and

manage over

Our Performance

new homes let


1,622

existing homes let


Blue, Rectangle, Slope

110,961

434

total repairs completed

Brown, Amber, Orange

Property

Services

Smile, Window, Building, Gesture, Style, Happy, Black-and-white

Property

Investment

Environment & Sustainability

Social Housing White Paper

Customer

Satisfaction

People in nature, Flash photography, Arm, Smile, Happy, Gesture, Style
Sky, Purple, Sleeve, Hat, Font

Complaints

Get involved


If you’d like to get involved in helping us shape our services,

email: customervoice@aster.co.uk 

or visit www.aster.co.uk 

Tell us what you think.

Gesture
Cross
Material property, Font