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Customer annual report
2021/2022
![Material property, Font](https://cdn.vev.design/cdn-cgi/image/f=auto,q=82,w=1920/private/To3EYTL69LUTnx1CIlaJ7kZu5LD3/image/UPLWFTDu-k.png)
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Our customer annual report is designed to give you an overview of our performance on areas that matter to you. We’ve included an update on what we’re doing to support our customers and local communities as well as statistics on repairs and anti-social behaviour. Watch the video to hear Emma's thoughts on our year in Customer Services.
A Customer View
Judith Pamely
Customer Overview Group (COG) member
Customer Voice is at the heart of everything we do, and we’re committed to co-designing our services with you.
Customer Voice
![Font, Aqua](https://cdn.vev.design/cdn-cgi/image/f=auto,q=82/private/To3EYTL69LUTnx1CIlaJ7kZu5LD3/image/vaLAYhzVof.png)
Incorporating Aster Communities, Aster 3 Limited and Synergy Housing Limited
Emma O'Shea
Chief operating officer
Our Performance
![](https://cdn.vev.design/cdn-cgi/image/f=auto,q=82/private/To3EYTL69LUTnx1CIlaJ7kZu5LD3/image/F24XnQR-YX.png)
new homes let
1,622
existing homes let
![Blue, Rectangle, Slope](https://cdn.vev.design/cdn-cgi/image/f=auto,q=82,w=1920/private/To3EYTL69LUTnx1CIlaJ7kZu5LD3/image/vxNRpMvHR_.png)
110,961
434
total repairs completed
![Brown, Amber, Orange](https://cdn.vev.design/cdn-cgi/image/f=auto,q=82/private/To3EYTL69LUTnx1CIlaJ7kZu5LD3/image/5N9qfaW2Un.png)
Property
Services
![Smile, Window, Building, Gesture, Style, Happy, Black-and-white](https://cdn.vev.design/cdn-cgi/image/f=auto,q=82/private/To3EYTL69LUTnx1CIlaJ7kZu5LD3/image/9t7-q9Z89T.png)
Property
Investment
Environment & Sustainability
Get involved
If you’d like to get involved in helping us shape our services,
email: customervoice@aster.co.uk
or visit www.aster.co.uk
Tell us what you think.