Our shared ownership homes have been popular this year, with 369 new homes sold, generating £44,783,895 in income’ These funds are reinvested for the benefit of future customers by building more affordable homes.

Shared owners buy a proportion of their home, between 25% and 75% and pay rent on the remaining portion. The average share customers bought this year was 44.98%.

In 2021/22:

• 121 of our exiting shared owners sold their home to a new shared owner
• 29 shared owners completed back-to-back staircasing (where we sell the remaining equity in a home to the exiting shared owner so that they own 100% of the home, and then they sell to a new buyer)
• 31 shared owners completed simultaneous staircasing (where the new shared owner purchases extra shares to increase the share sold by the previous shared owner)
• 34 customers completed interim staircasing (where the shared owner buys further shares, but remains under 100%)
• 67 shared owners achieved 100% staircasing (where customers buy 100% of their home)
• This created £14.6m income for the Group.

There were also:

• 115 leasehold resales
• 32 Right to Buy purchases
• 4 Right to Acquire purchases.

To enhance the safety measures for our leasehold customers living in flats, we launched a fire door project, and so far we’ve installed over 800 fire doors.

We also launched a gas safety project to remind our customers that their gas boilers need to be checked every year and to share a copy of their certificates. We have 4,448 customers with gas boilers and up-to-date certificates help to ensure their safety.